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Addendum

Where to get help, support and additional information

We did our best to make this documentation as clear as possible. However, if you have any difficulties with the PrestaShop template or any suggestions on improving the template or the documentation, feel free to contact our support team through the:

Help and Support

Useful resources

Loading data from Google servers

Some countries have issues connecting to Google servers. This can cause issues loading Google Fonts and Java Script libraries from Google CDN. To resolve these issues please do the following:

Can't load Google Fonts:

  1. Open \themes\theme****\header.tpl file.

  2. Locate the line:

    <link rel="stylesheet" href="http{if Tools::usingSecureMode()}s{/if}://fonts.googleapis.com/css?family=[---your_web_font_name_here---]" type="text/css" media="all" />
  3. Replace it with the following:

    <link rel="stylesheet" href="http://fonts.useso.com/css?family=[---your_web_font_name_here---]" type="text/css" media="all" />

W3C validation

Both HTML markup and CSS styles used in our templates are semantically correct and valid. However some W3C errors still can take place. Making code 100% W3C valid eliminates the usage of modern website technologies as CSS3 features and HTML5 markup. Our goal is to deliver rich user experience with high quality templates and sometimes we have to break some rules.

The General Data Protection Regulation (GDPR) compliance

General Data Protection Regulation (GDPR) module is a new EU legal framework that governs how users' personal data is used. It aims to protect the personal data of European Union citizens and applies to any organization doing business with EU data subjects.

If you run a PrestaShop 1.6 store, the module is available on the PrestaShop Addons marketplace with support. You can follow this link to get it.